Community – Greenleaf Renewables

We recognise that community engagement is fundamental to the success of our renewable energy projects. We are committed to building transparent, respectful, and meaningful relationships and interactions with all stakeholders and communities throughout every stage of project development.

Our approach

We believe in transparent, respectful, and considered engagement with communities. By providing timely and accessible information about projects, we aim to facilitate open dialogue and build trust with stakeholders.

Early and thoughtful community engagement means we have a deeper understanding of community priorities, concerns and aspirations. By actively listening to community feedback and incorporating it into project planning where possible, we can strive for our projects to align closely with local needs and values.

We understand the importance of building trust and social license within the communities where we operate. By demonstrating accountability, responsiveness, and a genuine commitment to community welfare, we work hard to earn the support and goodwill of residents.

Our commitment

We respect the views and perspectives of the communities we work with and strive to align our project objectives with their interests and aspirations.
Successful projects benefit from aligning with the interests of all stakeholders. We aim to create projects that deliver wide-reaching benefits by engaging in collaborative decision-making and transparent communication.
We are committed to developing long-term relationships with the communities and stakeholders in the areas where we operate. We seek to contribute positively to local economies and communities through ongoing engagement and collaboration.
We recognise the importance of supporting local businesses and creating job opportunities during the construction and operational phases of our projects. By prioritising local procurement and hiring, we aim to maximise the economic benefits for local communities.

Further examples of community benefit sharing can be found on the CEC Benefit Sharing Guide.

Our community engagement values

Our community engagement activities are guided by industry best practices and regulatory requirements, including:

Acknowledging diverse perspectives
Providing various and accessible opportunities for involvement
Ensuring engagement is accessible for all
Proactively and genuinely engaging stakeholders at every project stage
Following through on commitments
Acknowledging the historical and community significance of project sites
Committing to ongoing improvement and learning

Examples of community engagement that reaffirms out values can be found on our project specific websites:

Stony Creek Wind Farm

Moonlight Range Wind Farm

COMPLAINTS, ENQUIRIES AND FEEDBACK

Greenleaf Renewables views each complaint, enquiry, and piece of feedback received as an improvement opportunity, and we will do our best to resolve the issue to your satisfaction.

We will acknowledge receipt of your complaint within one business day and aim to resolve your complaint within five business days. If we cannot resolve your complaint within five business days (i.e. for some complex complaints), we will keep you informed of the progress being made with handling your complaint and will provide you with a revised timeframe for resolving your complaint. 

If you have a complaint, enquiry, or piece of feedback, you can contact us by:

Phone: To make a complaint or enquiry over the phone, you can call Greenleaf’s toll-free hotline on 1800 719 675

Email: To make a complaint or enquiry online, please email: [email protected]

Mail: Address your complaint or enquiry to: